Terms & Conditions

Effective Date: September 1, 2025

Last Updated: September 7, 2025

Welcome to Ruben’s Heritage Stamps (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website [insert domain], purchasing products, and interacting with us. By accessing or using our website, you agree to these Terms. Please read them carefully.

1. Eligibility

By using our website, you confirm that you are at least 18 years old (or have parental/guardian consent) and capable of entering into legally binding agreements.

2. Products and Services

We specialize in collectible postage stamps and related products.
Product descriptions and images are provided for informational purposes. While we strive for accuracy, we cannot guarantee that product details, pricing, or availability are error-free.
We reserve the right to discontinue or limit quantities of any product at any time.

3. Accuracy of Stamp Identification

We do our best to identify stamps as accurately as possible, using our knowledge and available resources.
Due to the complexity and detail involved in stamp identification, it is possible that a stamp may be inadvertently misidentified or described incorrectly.
By purchasing from us, you acknowledge this risk and agree that such inadvertent errors do not constitute misrepresentation or fraud. If you believe an item has been misidentified, please contact us, and we will work with you in good faith — and, when applicable, with eBay or HipStamp — to resolve the matter in line with our Return and Refund Policy.

4. Purchases Through Third-Party Platforms

All purchases from Ruben’s Heritage Stamps are conducted through eBay or HipStamp.
By completing a transaction on these platforms, you also agree to be bound by their Terms & Conditions and Privacy Policies.
We do not control the policies or procedures of these platforms. However, we will work with them in good faith to resolve any issues related to your purchase.

5. Orders and Payment

By placing an order, you agree to provide current, complete, and accurate information.
All prices are listed in U.S. Dollars and are subject to change without notice.
Payments must be made through approved payment processors provided by eBay or HipStamp. We are not responsible for errors caused by those third-party services.

6. Shipping and Delivery

Orders are shipped to the address provided during checkout. We are not responsible for delays or losses caused by incorrect addresses, customs processes, or carrier errors.
Shipping times are estimates and not guaranteed.
Risk of loss and ownership of products transfer to you upon delivery by the carrier.

7. Returns and Refunds

Returns are handled in accordance with our policies and the applicable marketplace’s policies (eBay or HipStamp).
We accept returns within 14 days of delivery, provided the items are in original condition as listed by us, and accompanied by proof of purchase.
Certain items (e.g., rare or graded stamps) may be non-returnable; such exceptions will be noted in product descriptions.
Refunds will be issued to the original payment method once the returned item is received and inspected, in coordination with the platform used for purchase.

8. Intellectual Property

All content on this website — including text, images, logos, and designs — is owned by or licensed to Ruben’s Heritage Stamps. You may not copy, reproduce, distribute, or exploit content without our prior written consent.

9. Prohibited Activities

You agree not to:

Use the site for fraudulent or unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with website functionality or security.

10. Limitation of Liability

To the fullest extent permitted by law:

Ruben’s Heritage Stamps is not liable for indirect, incidental, or consequential damages resulting from your use of our site or products.
Our total liability for any claim is limited to the amount paid for the product in question.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

12. Indemnification

You agree to indemnify and hold harmless Ruben’s Heritage Stamps, its officers, employees, and partners from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of [insert state/country], without regard to its conflict of laws principles.

14. Changes to Terms

We may update these Terms at any time. Any changes will be posted here with an updated “Effective Date.” Continued use of the site after changes constitutes acceptance of the revised Terms.

15. Contact Information

For questions or concerns about these Terms, please contact us:

Ruben’s Heritage Stamps

Email: postmaster@RubensHeritageStamps.com
Hartville, Ohio